Auto loans overview

You aren’t required to be preapproved before finding a vehicle. Give us a call at 844-4TRUIST (844-487-8478) or visit a branch, and our teammates can help you with the steps toward buying a car.

Applying for an auto loan is easy. To apply, you’ll need income and employment information, driver’s license, and verification of the personal information you’ve provided (such as your address). To refinance, you’ll also need a copy of your current registration. For purchases, provide a copy of the bill of sale or buyer’s order.

Secured auto loans are available at eligible dealerships nationwide, and in branches in the following states: AL, AR, DC, FL, GA, IN, KY, MD, MS, NJ, NC, OH, PA, SC, TN, TX, VA, WV. You can apply for a secured auto loan in person or, if you have a Truist account, apply by phone.

Depending on your credit history, you may want to consider a cosigner or joint applicant. After completing your application, a Truist teammate will help you understand if a cosigner or joint applicant will be needed.

There are no pre-payment penalties for paying off your loan early. There are many factors you’ll need to consider when deciding if paying off your loan early is the right move. This article provides more details on paying off debt vs. investing.

Refinancing your car loan can be a great way to take advantage of lower interest rates and decrease your monthly payments. If you have an existing Truist secured auto loan, you’ll need to make six (6) contractual payments before you can refinance.
 
Keep in mind that the vehicle title must be in your name, and you’ll need a copy of your current registration before you can refinance your existing loan.

Payments for a Truist secured auto loan can be accepted by mail, phone, through your online or mobile banking, or in a branch.

To pay by mail:
Truist Item Processing Center

P.O. Box 580057

Charlotte, NC 28258-0057

To pay by phone:

Call 844-4TRUIST (844-487-8478)

To pay online:

1. Sign in to online banking.
2. Select your auto loan from the Dashboard.
3. Select the Make payment button and follow the prompts.

To pay off your loan:

1. Sign in to online banking.
2. Select your auto loan from the Dashboard.
3. Select Account details in the top right corner to view your loan balance (payoff amount) as of today.
4. Select the Make payment button and follow the prompts.

Details can be found in your monthly statement, through your online or mobile banking, by calling 844-4TRUIST (844-487-8478), or by visiting a branch.

It may be possible to refinance an auto loan if you owe more than your car’s value (also known as being “underwater” or having negative equity), but approval depends on several factors. Most lenders, including Truist, have limits on how much negative equity they’re willing to refinance. You may need to make a down payment to cover the difference or roll the extra amount into the new loan, which could result in higher payments. A Truist teammate can review your refinancing options and help you determine the best path forward.